Frequently Asked Questions

Once received, store the herbs in a cool, dry place away from sunlight. If you don't plan to consume the herbs within 3 weeks of receiving, we recommend storing in the fridge to preserve freshness. Herbs can perish easily in warm, humid conditions and can attract insects. You'll notice that some of the herbs such as the goji berries and black dates will be packed separately to the rest of the blends to further preserve their freshness as they can easily become moist if not stored well.

To fully reap the benefits of Chinese herbs, using a clay or ceramic pot is preferred. Stainless steel will work too. If you have a double-boiler these will also do well in extracting the nutrients from the herbs and ingredients. A slow-cooker will be great for convenience so you don't have to watch the fire.

All our blends come with a product card with a QR code. Just scan the code with your phone and it will take you to the recommended cooking instructions. 

We have curated the blends and cooking process to be as simple as possible in order to reap the benefits of the herbs. Once you have had a grasp of the cooking the process the first few times, there are so many ways you can customise and experiment with our blends. The cooking instructions can also be found on our website under each product. 

Vegan - All our herbs are raw, natural plant-based products. You can choose cook a Vegan herbal tonic option with fresh and dried mushrooms, root vegetables, vegan meats, firm tofu, nuts, etc. Our cooking instructions include a Vegan option method. 

Peanut allergies - None of our blends have peanuts however is packaged onsite that may contain nut traces. 

Gluten free - All our blends are gluten-free. 

All our ingredients are listed on each product page.  If you have any other dietary requirements, please reach out via our Contact page. 

Our servings are quite generous so any leftovers can be stores in the fridge and best consumed within 3-4 days.

Like stews and casserole, we recommend leaving the soup overnight to further extract the nutrients and enhance the flavours from the beautiful herbs and aromatic ingredients for a richer tasting tonic.

Alternatively, you can store in your freezer and consume within 3 months.

We have curated a selection of pregnancy-friendly blends that can be found here.These blends are best consumed from second trimester onwards. 

For all other the herborium blends, please consult with your healthcare professional or Traditional Chinese Medicine practitioner if you are pregnant before consuming. 

We have created a selection of family-friendly herbs in our Everyday Herbal Wellness Bundle. These are suitable for all ages in moderation.

If you are concerned, please consult with your healthcare profession or TCM practitioner. 

We use raw, natural herbs in our herbal blends which have been balanced by our qualified and experienced TCM practitioner. There is an increasing number of modern research conducted on the herbs used in our blends and their benefits on the body. They have been formulated to be safe for the average healthy adult. If you would like herbal blends suited to your specific needs and body constitution, please consult your TCM practitioner. Our blends are not intended to diagnose, treat, cure or prevent any disease.

If you have any serious conditions, are pregnant or concerned, please consult with your healthcare professional or TCM practitioner. We do not offer TCM consultations.

Australia has a strict set of standards for importation of Chinese herbs. All herbs used within the herborium are entered in the Australian Registered of Therapeutic Goods (ARTG) and batch tested for consistency and quality to protect Australians. All our herbs are approved the Therapeutic Goods Administration (TGA).

The majority of our herbs are sourced from where they originate from and where they thrive. A large proportion of herbs are from China with some herbs coming from Japan, Korea and America.  The farmers in these regions are specialised in cultivating the herbs for centuries. To ensure the herbs greatest effectiveness, how the herb is grown, harvested, processed and the soil and climate all play a pivotal role in producing the herbs medicinal properties.

Please reach out to us through our Contact page.